Privacy Policy
At Vactek, we are committed to protecting your privacy and ensuring the security of your personal information.
Last Updated: January 2025
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing or using our website, you agree to the terms outlined in this Privacy Policy.
Information We Collect
Personal Information
Name and contact information, company name, payment and billing information, product preferences and purchase history, communication preferences.
Automatically Collected Information
IP address and browser type, device information, pages visited and time spent, referring website addresses, clickstream data.
How We Use Your Information
- Processing Orders: To fulfill your vacuum pump, parts, and service orders
- Customer Service: To respond to your inquiries and provide technical support
- Communication: To send you updates, quotes, and information about our products
- Website Improvement: To analyze usage patterns and improve functionality
- Marketing: To send promotional materials (with your consent)
- Legal Compliance: To comply with applicable laws and regulations
Information Sharing
Service Providers
We may share information with trusted third‑party service providers who assist us in operating our website and conducting business.
Legal Requirements
We may disclose information when required by law, court order, or government regulation.
Business Transfers
In the event of a merger or acquisition, your information may be transferred to the acquiring entity.
Data Security
We implement appropriate technical and organizational security measures including SSL encryption, restricted access, regular security assessments, and employee training on data protection.
Cookies and Tracking
Our website uses cookies to remember your preferences, understand how you use our website, improve performance, and provide personalized content. You can control cookie settings through your browser.
Your Privacy Rights
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Opt‑Out: Unsubscribe from marketing communications at any time
- Data Portability: Request a copy of your data in a structured format
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: